Shipping Policy

Shipping to the contiguous United States only. We do not ship to Alaska, Hawaii, or internationally. Orders received by 12:00 pm EST Mon - Fri will be processed that day. Orders received after 12:00 pm EST will be processed the following business day. Most orders ship within 1 - 2 buesiness days. 

*Shipping may take longer if item is only in stock in one of our non-shipping locations. We will contact you if shipping will be delayed. 

All original and return shipping costs are the responsibility of the customer and are non-refundable. 

Return Policy

At Robert M. Sides our goal is to help you find the best solution to your musical needs. If you are not completely satisfied with a product, we gladly accept returns and exchanges within 14 days of the sale date. Please note the following requirements and exceptions to the 14-day period.

  • Exceptions: media/software, mouth-blown products, repair parts, non-portable keyboard products and recording devices are non-returnable.
  • Special orders of non-stocked merchandise and printed music are non-returnable.
  • Shipping and delivery charges are not refundable.
  • Please contact us by calling/texting 570-326-2094 or by emailing [email protected] for any shipping returns.
  • Serialized merchandise & qualified special orders may be subject to a restocking fee of up to 20% of the purchase price. Restocking fees can also result if the item has damaged/missing accessories, packing materials/boxes or instruction manuals.

Refunds for cash or check purchases will be processed weekly by check from our main office. Refunds for credit card purchases can be processed at the store of purchase.


Dr. Sheila DuMont is a versatile performer and educator based in Williamsport PA. She has taught flute privately for 20 years, and currently serves as professor of flute at Lycoming College. Native to the area, she is a graduate of South Williamsport School District. She holds degrees in flute performance and musicology from Mansfield University (BM), Penn State University (MM, MA), and finally Shenandoah Conservatory (DMA). Her doctoral studies were completed with Jonathan Snowden, former principal flutist of the London Philharmonic Orchestra, whose guidance allowed her a strong background in orchestral excerpts and performance. With her background in musicology, Dr. DuMont likes to incorporate a solid introduction to music theory and history into flute lessons, adapting each lesson to the individual needs and goals of the student. Her extensive experience with audition prep is an asset to any student preparing for PMEA, college auditions, and competitions. 

For additional information and availability call / text 570-326-2094 or email [email protected]

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Publisher: ROBERT M. SIDES