Shipping Policy

Shipping to the contiguous United States only. We do not ship to Alaska, Hawaii, or internationally. Orders received by 12:00 pm EST Mon - Fri will be processed that day. Orders received after 12:00 pm EST will be processed the following business day. Most orders ship within 1 - 2 buesiness days. 

*Shipping may take longer if item is only in stock in one of our non-shipping locations. We will contact you if shipping will be delayed. 

All original and return shipping costs are the responsibility of the customer and are non-refundable. 

Return Policy

At Robert M. Sides our goal is to help you find the best solution to your musical needs. If you are not completely satisfied with a product, we gladly accept returns and exchanges within 14 days of the sale date. Please note the following requirements and exceptions to the 14-day period.

  • Exceptions: media/software, mouth-blown products, repair parts, non-portable keyboard products and recording devices are non-returnable.
  • Special orders of non-stocked merchandise and printed music are non-returnable.
  • Shipping and delivery charges are not refundable.
  • Please contact us by calling/texting 570-326-2094 or by emailing [email protected] for any shipping returns.
  • Serialized merchandise & qualified special orders may be subject to a restocking fee of up to 20% of the purchase price. Restocking fees can also result if the item has damaged/missing accessories, packing materials/boxes or instruction manuals.

Refunds for cash or check purchases will be processed weekly by check from our main office. Refunds for credit card purchases can be processed at the store of purchase.

Features:

Emily Chu has played piano and violin since childhood. In 6th grade, her family moved to State College from Ames, Iowa. During her high school years she studied with Penn State faculty members, winning prizes in 24 performance competitions, while also tutoring younger students on both piano and violin. After earning a BM from the City University of New York and an MM from Cleveland State University, Emily returned to State College to teach. She is currently pursuing a Master of Education degree in Learning, Design and Technology at Penn State. Her students have won prizes in the Steinway piano competition and Phyllis Triolo Music competition.

Emily considers her strength as a teacher her ability to tailor her teaching to each student's individual needs—whether that is in classical music, pop music, competition, or as a hobby. By applying the knowledge gained from learning theories on how human brains function best with learning, Emily has been able to nurture her students to be self-motivated and learn efficiently. She teaches piano students of all ages and all levels, and violin students from beginner to intermediate level.

An avid chess player, Emily led high school chess club members to teach at elementary schools when she was club president for three years and founded the State College Chess Tournament for the school district. She is pleased to have inspired many children in the community to enjoy playing chess and has also taught online chess lessons to students in China. She is currently taking students for chess lessons.



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