WARRANTY: Manufacturer's warranty through Robert M. Sides on all new products unless noted otherwise. Used products as noted on receipt by associate.

RETURN POLICY: If you're not completely satisfied with a product, Robert M. Sides will gladly exchange or refund the purchase within 14 days of the sale date, subject to the requirements and exceptions listed below.

REQUIREMENTS: For any exchange or refund, the returned product must be in new, saleable condition and accompanied by receipt of original purchase, all instructional/warranty materials, packaging and accessories.

EXCEPTIONS: Printed Music, media/software, mouth blown products, repair parts, non-portable keyboard products and recording devices are non-returnable. Shipping and Delivery charges are not refundable.

SERIALIZED MERCHANDISE: may be subject to a restocking fee of up to 20% of the purchase price.

Refunds for cash or check purchases will be processed weekly by check from our main office.

Refunds for credit card purchases can be processed at the store of purchase.